VDA 6.2 - Additional requirements for Service companies
VDA 6.2, Additional Requirements for Service Companies, is a standard developed primarily for companies that provide services to the automotive industry, such as service, calibration, product development or process development. It is based on the requirements of ISO 9001: 2015 and on the requirements of IATF 16949: 2016 and was updated in July 2017. Companies that supply products that are part of a passenger car or truck must, in accordance with the requirements of the automotive industry, meet the requirements IATF 16949: 2016 or in some cases VDA 6.1 which is equivalent to the German standard for vehicle management systems. VDA 6.2 lacks the equivalent.
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About WEDEAQ
WEDEAQ Scandinavia AB is a Swedish consulting company specializing in quality management and quality development in the automotive business according to requirements in IATF 16949 and based on methods from VDA QMC and AIAG. We have more than a decade of experience in the field and are the official licensed partner of VDA QMC in Sweden, Norway, Denmark, and Finland.
We provide expert-led training, internal audits, consulting services, and translated VDA publications to support manufacturers in meeting international automotive quality standards. Our services are designed for companies across Scandinavia and the Baltic region – including Estonia – that aim to improve their quality systems, prepare for certification, and enhance process performance.
We operate in:
Sweden
Finland
Norway
Denmark
Estonia
The only official VDA QMC partner in the Nordics.
Publications VDA 6.2
Companies that provide services to customers with high demands and who want to go beyond the requirements that are found in ISO 9001: 2015 can advantageously develop their management system so that it meets the requirements of VDA 6.2. It is primarily designed with a focus on the automotive industry, but other industries may also apply these requirements. The standard is currently certifiable via certification bodies in Germany.
The book, which is now translated into Swedish, is 50 pages and has the following additional requirements:
Requirement Content
| 4.1.2 | Marketing and processing of markets |
| 4.4.1.1 | Fulfillment of requirements and product safety for services |
| 6.1.2.1 | Contingency plans – Supplement |
| 7.1.3.1 | Infrastructure – Supplement |
| 7.1.5.3 | Documentation and traceability from measurement and monitoring |
| 7.2.1 | Competence -Addition |
| 7.3.1 | Awareness – Add-ons |
| 8.2.1.1 | Communication with customer – Supplement |
| 9.1.2.1 | Customer Satisfaction – Supplement |
| 9.2.2.1 | Planning of internal audits |
| 10.2.1.1 | Extensions (Methods for problem solving) |
Below are some examples of content and additional requirements that service-providing companies can benefit from introducing, even though they are not requirements in ISO 9001, but which are included in VDA 6.2.
7.2.1 Competence -Addition
All personnel working within the company or at an external workplace must receive instructions regarding new or changing processes / work routines; such instructions must be documented
7.3.1 Awareness -Addition
Awareness of quality, and in particular commitment to meeting the quality objectives and the attitude within the organization, should be promoted and continuously improved by management and employees
7.3.2 Staff satisfaction
To achieve quality goals, for continuous improvement and to create an environment that promotes innovation, the organization should establish, promote, and monitor personnel satisfaction.
10.2.1.1 Appendix
Methods for problem solving
The organization must have a defined process for solving problems.
This process will result in the identification of the cause of the error and in their elimination.
In total, this standard compares to 50 larger or smaller additional requirements compared to ISO 9001: 2015.
