8D - Problem solving in 8 steps

Effective and effective problem-solving is based on a cross-functional approach and requires the involvement of the problem-solving skills that exist throughout the organisation.

This two-day training teaches the eight complementary steps/approaches that the term including:

• Problem Solving process
• Root cause analysis
• Verification and validation of corrective/preventive actions

In this training, participants gain a basic understanding of problem solving with 8D the added value of an open culture of failures in the organization. Revisions to the previous release are discussed, and an overview is given of problem solving with 8D (method, process, report). Participants learn the application of other problem-solving methods and how to distinguish between technical and systematic causes. Furthermore, evaluation criteria are discussed and topics such as opportunities and risks, roles and responsibilities as well as fault culture and leadership are discussed.

In (IATF 16949) audits that we also conduct, it has shown that many companies carry out problem solving with 8D so that the root causes are not addressed, which means higher costs, lower efficiency and repetition of problems. Participating in this training will make you look at 8D in a new way and will give you opportunities to streamline your problem-solving process.

• D1 – Problem Resolution Group
• D2 – Problem Statement
• D3 – Containment Measures
• D4 – Root Cause Analysis
• D4 – Non-Detection – Criteria for Achieving ’Excellence’
• D5 – Selection and Verification of Corrective Actions
• D5 – Non-Detection – Criteria for Achieving ’Excellence’
• D6 – Introduction and Validation of Corrective
• D6 – Implementation – Criteria for Achieving ’Excellence’
• D7 – Prevention of Recurrence
• D8 – Conclusion and Confirmation of Group Success